Complaint Notice

If you have a problem with the services provided by this credit union, please contact us at: WesTex Community Credit Union, 200 E. Austin St, Kermit Tx. 79745 Phone number : (432) 586-6631 or e-mail : The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department at 914 East Anderson Lane, Austin, Texas 78752- 1699, Telephone Number: (512) 837-9236, Website:

Members’ Access to Credit Union Documents Notice

Upon request, a member is entitled to review or receive a copy of the most recent version of the following credit union documents:

  • Balance sheet and income statement (the non-confidential pages of the latest call report may be given to meet this requirement);

  • A summary of the most recent annual audit completed

  • Written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, board policies, and copies thereof; and

  • Internal Revenue Service Form 990